|Requirements||Features and functions
|Independence from manufacturer and model||
Monitoring a network printing devices of any brand and model that respect the standard SNMP protocol as described in the specifications RFC 1759 (Printer MIB) and RFC 3805 (Printer MIB v2), both through the use of Public MIBs and Private MIBs of the various manufacturers.
Data management of some printer models connected by USB through the eXplorer Local Agent module, or through Local Agents provided by device manufacturers.
Integration with proprietary systems of some printer manufacturers for advanced Remote Maintenance features.
Possibility to install the DCA Agent on several platforms:
|Scalable architecture||Cloud architecture scalable to any number of devices.|
|Available languages||Italian, English, French, German, Spanish, Portuguese, Catalan, and Korean|
|Profilability||Customizable user management with various levels of access to the features, and protection through users and passwords. Option to create custom user profiles with specific features.|
Cloud – only the eXplorer agent for reading the printing devices must be installed inside the customer’s enterprise network, configured to send data to the remote server infrastructure, which is used by the customer in Cloud Computing mode (SaaS).
The eXplorer DCA can be installed in more than one system inside the customer, thus enabling the Cluster mode, that ensures reliable data readings even if one of the devices on which it is installed is turned off.
|Device discovery||Recognition and addition in the archive of all print devices with IP address and able to provide the information in accordance with the SNMP standard, as specified above.|
|Creating of registries and inventory||Automatic addition of the devices to the database, with advanced features to facilitate updating and importing the data needed for the management; reporting of changes in the Installed Device Fleet to facilitate the subsequent updating operations.|
|Inventory management and locations||Customizable locations management with the option to store the subnets used by each office, so as to enable the automatic update of the database.|
|Inventory logging||For each registered device, even if uninstalled or no longer in use, all logged information is retained.|
|Interaction with other systems||The system can be interfaced with enterprise systems via standard interfaces (CSV/XML, email, REST API, etc.). All interfaces are documented and freely usable by the customer.|
|Usage data reports||There are dozens of types of user-customizable reports, and many more can be made to order. The reports analyse all the device fleet data, both current and historical: Device Fleet Composition, Inventory by Office, Printing Volumes, Consumable Movements, Forecasts and Closing Summaries, Cost Analyses in Pages and Consumables, Periodic Billing, Consumable Duration Analysis, Cost/Page.|
|Usage data logging||For each registered device, even if uninstalled or no longer in use, all logged information is retained for events related to consumption, usage, volume of pages produced, etc.|
|Enterprise registry management||Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.|
|Consumables monitoring||Full and customizable management of the proactive consumables reordering process, with ample options for editing the control parameters, such as alarm levels, average usage, forecast depletion dates.|
|Support for consumption summaries||Sophisticated management of consumption forecasts, which can be structured and customized based on the type of contract with the supplier, with the resulting customized summary reporting accessible online at any time, updated in real time.|
|Support for cost allocation||Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.|
|Support for optimization||Ample options for comparing actual usage data and predefined defaults by model or type of device, with advanced reporting and workload analysis.|
|Unique identification of the devices – quick searches||Option to uniquely identify each device by serial number, system name, IP address or Asset / Inventory number; ability to perform quick searches on each of these fields.|
|Advanced searches on devices||Option to perform advanced searches on many fields such as: location, make, model, date of installation, type, format, colour/mono, project membership, etc.|
|Advanced searches on events||Option to perform advanced searches on many fields linked to the events related to the devices|
|Email notifications||Option to activate the automatic email notification of an event, its management and its conclusion. Fully customizable text and data of the email, and freely linkable to the various types of events.|
|Advanced functions for managing the delivery of consumables||Option to manage the delivery of consumables triggered by individual or group alerts, or delivery of consumables in advance or for stock.|