The new technical white paper is now available

In today’s ever-evolving Managed Print Services (MPS) landscape, it is essential to make security a top priority. As cloud printing technologies are adopted, new vulnerabilities are emerging, while regulatory compliance requirements are becoming increasingly stringent. Organizations today carefully evaluate SaaS platforms and seek MPS providers that guarantee adherence to rigorous security standards.

Furthermore, the adoption of MPS software is no longer based solely on the expected return on investment, but also on its ability to ensure the security of the printing environment. The complexity of security in the MPS context requires a holistic approach, which includes the periodic execution of penetration tests, vulnerability assessments, constant monitoring, mitigation plans, and disaster recovery plans, in addition to adhering to recognized security .

Dealers and MPS service providers must consider these elements as essential prerequisites for the SaaS platforms integrated into their services. Data Collection Agents (DCAs) are no exception, as they reside within the network infrastructure while maintaining continuous connectivity to the cloud-based SaaS service. This connectivity includes data exchange, command reception, software updates, and, in some cases, access by external users, thereby increasing potential security vulnerabilities.

In our latest Technical White Paper , we explore how MPS Monitor ensures maximum data confidentiality, integrity, and availability, allowing dealers to focus on their customers and their core business. The document also outlines certifications, security protocols, disaster recovery strategies, software integrity measures, and other key aspects of our platform. By reading this insightful resource, MPS service providers can find useful information on how to address print security challenges while simultaneously improving their services and delivering added value to their customers.

The four sections of the white paper cover various topics, including:

1. The key features of the MPS Monitor platform, highlighting security policies—from data confidentiality to security strategies
2. An overview of software and cloud component security, emphasizing operational security measures and protocols related to user authentication
3. The complexities of Data Collection Agents (DCAs) for network-connected devices and the requirements for DCAs
4. Integration with HP Smart Device Services.

MPS Monitor is strongly committed to security, which is rigorously evaluated and validated by independent, industry-recognized organizations. It ensures full compliance with very high security standards and certifications, including ISO/IEC 27001, SOC 2 Type 2 and CSA Star Level 2, the platform’s Information Security Management System (ISMS) extends its security capabilities to benefit dealers and customers, promoting GDPR compliance and meeting strict personal data management requirements.

Don’t miss this opportunity to enhance your MPS security— download our technical white paper here