Efficiency is the cornerstone of success in Managed Print Services’ competitive sphere. MPS providers, office equipment resellers, and IT resellers across the globe are consistently looking to improve operations through streamlining, removing inefficiencies, and cost reductions. Seamless integration with third-party ERP (Enterprise Resource Planning) software has been found to be perhaps the most effective means of bringing this about.
Why integration is important in Managed Print Services
Within the MPS sector, activities such as contract management, invoicing, and supply ordering have traditionally required much manual work. These manual activities not only utilize precious human resources but also have a higher potential for human errors, leading to financial losses as well as a detrimental influence on customer satisfaction.
By integrating MPS platforms into ERP systems, MPS providers can turn these issues into opportunities. Here’s how smooth ERP integration drastically improves efficiency:
Removing manual work through automation.
One of the most tangible advantages of ERP integration is automation of recurring administrative functions, like data gathering from counters, invoicing, and supply management. Automation guarantees data gathering to be accurate, on time, and free of errors, directly reducing administrative overheads. By removing human intervention, MPS providers can divert their resources to more strategic, added-value activities, further increasing overall productivity.
Better cash flow through automated invoicing
Effective financial management is pivotal to a successful business. Seamless integration provides automated invoicing, significantly cutting down the period between service delivery and billing. It leads to faster payment cycles, maximizing revenue management, hence enhancing cash flow. More accurate, faster invoicing also provides increased transparency and enhanced customer trust, being a strong contributor to extended customer relations.
Improved service quality through synchronization of real-time data
Real-time data synchronization between an MPS system and ERP platform enables service providers to schedule proactively maintenance schedules and fulfillment of supplies. Having access to updated, real-time data enables service personnel to identify potential issues ahead of time, enhancing both service reliability and customer satisfaction by far. As a result, service providers can deliver a better service experience, ensuring high levels of quality and loyalty from customers.
Flexible, full-featured data export capabilities
A contemporary, comprehensive MPS solution provides up-to-date data export capabilities, compatible with common formats such as Excel, CSV, XML, and PDF. It allows dealers to readily convert data to suit a range of reporting requirements, ensuring compliance and enabling informed business decisions.
Furthermore, having strong APIs included in complete Software Development Kits (SDKs) enables data from the MPS system to be easily connected to almost any third-party ERP software. Whether companies make use of common interfaces like CSV/XML exports, emails, or REST APIs, these connections are made simple and highly configurable, suiting distinct business needs seamlessly.
Seamless integration with industry-leading ERP solutions
In general MPS Monitor can integrate with almost every ERP, CRM or Service Management solution. Below you’ll find an overview of some of the back-end solutions we have integrations with:
- ECI Eautomate
- Forza
- Intuit QuickBooks
- Xero
- Vantage Online, Evatic and 2serv by Asolvi
- ADV
- Advantis India
- Jim2
- Microsoft Dynamics NAV
- Radix by Infominds
- Business Navigator by BN Solutions.
Additionally, MPS Monitor easily integrates with other third-party applications such as middleware solutions (e.g., CEO Juice) or logistics software (e.g., Distribution Management), thanks to the comprehensive set of APIs included within robust Software Development Kits. This ensures seamless connectivity beyond ERP systems, further enhancing integration capabilities.
By leveraging seamless integration capabilities with these ERP platforms, MPS providers can maximize operational efficiency, significantly improve accuracy and service quality, and achieve optimal financial performance.
Conclusion
In conclusion, seamless ERP integration is no longer an option but a necessity for Managed Print Services providers aiming to thrive in today’s competitive market. By automating manual processes, enhancing cash flow, improving service quality, and offering flexible data export capabilities, integration empowers them to achieve operational excellence, strengthen customer relationships, and ensure sustainable growth.
MPS Monitor makes integration simple and effective, offering MPS providers a powerful tool to fully leverage their potential, increase their competitiveness, and drive long-term success.
If you are not an MPS Monitor customer and would like to experience it firsthand, you can request a free 30-day trial here.
